Privacy Policy
Privacy Policy for 8 Flights
At 8 Flights, we are committed to safeguarding your privacy. This policy outlines how we collect, use, and protect your personal information.
Information We Collect: We collect personal information like your name, email, phone number, and payment details during the booking process. We also collect data from cookies to improve website performance.
Use of Information: Your personal data is used to process your bookings, issue invoices, and e-tickets, and to communicate with you regarding your reservations.
Data Protection: We use secure encryption and follow data protection laws to keep your information safe. We do not sell your data to third parties.
Customer Rights: You can request access to, correction of, or deletion of your personal data by contacting us at support@8flights.com.
Cookies: Our website uses cookies to enhance your browsing experience and collect analytics data.
3. Cancellation Policy
Cancellation Policy for 8 Flights
We understand that travel plans can change. Here’s how cancellations are handled:
Cancellation Process: If you need to cancel your booking, contact our customer support team at +1-800-8-FLIGHTS. The cancellation process will depend on the airline's policies.
Airline Fees: Airlines may impose cancellation fees, which vary by airline and fare class. Please check the terms of your specific booking.
Refunds for Cancellations: Refunds are subject to the airline’s cancellation policy. Some fares may be non-refundable, while others allow for partial or full refunds after fees.
Rebooking Options: If you would like to change your flight instead of canceling, contact us. Rebooking fees may apply depending on the airline.
4. Cookie Policy
Cookie Policy for 8 Flights
To enhance your experience on our website, 8 Flights uses cookies. By continuing to browse, you agree to our use of cookies.
What Are Cookies?: Cookies are small data files stored on your device to improve your website experience and help us analyze website traffic and usage.
Types of Cookies:
Essential Cookies: Required for basic website functionality, such as remembering your preferences.
Analytics Cookies: Help us understand how users interact with our site so we can improve our services.
Managing Cookies: You can disable cookies through your browser settings. However, this may affect website functionality.
Third-Party Cookies: We may use third-party services, such as Google Analytics, which place cookies to track and report website traffic.
5. Security Policy
Security Policy for 8 Flights
Your security is important to us. We take all necessary measures to protect your personal and payment information.
Data Encryption: All personal and financial data is encrypted using industry-standard methods to ensure secure transactions.
Payment Security: Our payment gateways follow strict security protocols to process transactions safely.
Customer Responsibility: Please ensure that you use secure internet connections when booking flights to protect your information.
6. Complaints Policy
Complaints Policy for 8 Flights
At 8 Flights, we are committed to providing excellent customer service. If you have any concerns or complaints, please follow our complaints procedure:
Submitting a Complaint: If you have a complaint, contact us at support@8flights.com or call +1-800-8-FLIGHTS. Include details about your issue so we can resolve it efficiently.
Resolution Time: We aim to resolve all complaints within 5-7 business days.
Escalation: If your complaint is not resolved to your satisfaction, you may escalate it to higher management or relevant authorities for further investigation.